Please include the date of your visit or interaction, the department involved, your vehicle if applicable, and a clear summary of the issue. The more specific you are, the easier it is for our team to review.

Title processing typically takes 30 to 45 days. You should receive a letter from our Business Office once your title has been processed and you are ready to visit the BMV. If you have not received that notice by the 45-day mark, please check with the BMV before contacting the dealership.

For waiting customers, an oil change and tire rotation typically takes 45 minutes to one hour, including a complimentary multi-point inspection. For drop-off appointments, your vehicle may be with us for the day, and your advisor should keep you updated on status.

Yes. If your issue is simply scheduling service, please use our online scheduler for the quickest path. If your concern involves a past experience or unresolved service issue, use the support form below instead.